Transfer ownership

Overview

Transfer ownership lets the current team owner hand administrative control to another member. You remain on the team after transfer, but lose owner-only privileges β€” deleting the team, transferring ownership again, and other actions reserved for the single owner role.

Ownership is distinct from Administrator. Many teams have several administrators who manage settings and members; only one person is owner at a time.

Tip: Before you transfer, confirm:

  • The successor is already a team member (invited and accepted)

  • They understand billing and subscription responsibility for this team

  • Company profile and banking are current β€” the new owner inherits the workspace as-is

  • You no longer need to delete the team or transfer again (only the new owner can)

Transfer is the right tool when you step back from bid leadership but stay as a contributor, or when you created a team for someone else and want to hand it over permanently.

Important: Transfer is one-way from your perspective. After you transfer, only the new owner can transfer again or delete the team.


Owner vs administrator β€” what changes

Capability

Owner

Administrator (non-owner)

Edit team settings

Yes

Yes (typical)

Invite and manage members

Yes

Yes (typical)

Create and manage pursuits

Yes

Yes

Transfer ownership

Yes

No

Delete team

Yes

No

Billing portal access

Yes

Often yes

Remain on team after transfer

If you were already a member

N/A

After transfer, your member roles (e.g. Administrator, Collaborator) stay as they were β€” you only lose the owner flag.

Flow diagram

When to transfer (and when not to)

Good reasons

  • You are leaving bid management but staying on the team

  • A colleague should become the primary billing and admin contact

  • You provisioned a team for a client and want them to own it

  • Your account will be deactivated and someone else must retain the workspace

Prefer other actions instead

Goal

Better approach

Temporary absence

Keep ownership; delegate admin role

Remove yourself entirely

Ask new owner to remove you after transfer

Merge two teams

Not supported β€” plan data export manually

Destroy workspace

Owner uses Delete team

Caution: Transfer does not copy pursuits to another team. The workspace continues under the same team key with a new owner.


How to open transfer ownership

Path

Steps

Team management inner sidebar

Management β†’ Transfer ownership

The menu item appears only when all of the following are true:

  • You are the team owner

  • You have Administrator access (owners typically do)

  • At least one other team member is eligible as a new owner

If no eligible members exist, the page shows guidance to invite members first.

Non-owners never see this navigation item.


Page layout

Element

Text

Page title

Transfer ownership

Section heading

Transfer team ownership

Description

"Transfer ownership of this team to another team member. After transfer, you will remain a member but will no longer have owner privileges."

Loading states

State

What you see

Team loading

Full-page team management loading placeholder

Candidates loading

Inline "Loading..." under the header

Load failed

Empty state with Retry

Empty states

Reason

Title

Action

No eligible members

No eligible members

Manage members β†’ invite someone first

Fetch error

Something went wrong

Retry


Transfer form

When eligible candidates exist, a single-field form appears:

Field

Control

Behavior

New owner

Searchable identity picker

Lists team members except the current owner

Select the successor carefully β€” they immediately gain owner privileges on submit.

Button

While submitting

Save changes (disk icon)

Transferring β€” disabled

There is no separate confirmation dialog beyond choosing the new owner and saving β€” treat Save changes as final.


What happens when you submit

1. Ownership moves to the selected member

2. On success:

- Toast: Ownership transferred β€” "Team ownership has been successfully transferred."

- Redirect to Team overview

3. On failure:

- Toast: Failed to transfer ownership with error description

- Form stays open for retry

The new owner immediately sees Delete team and Transfer ownership in management navigation. You no longer do.

Your pursuits, settings, and inventory are unchanged β€” only the ownership record updates.

```mermaid

sequenceDiagram

participant Owner as Current owner

participant Platform

participant NewOwner as New owner

Owner->>Platform: Save changes (new owner)

Platform->>Platform: Update owner record

Platform->>NewOwner: Owner privileges

Platform->>Owner: Member roles unchanged

Platform-->>Owner: Redirect to overview

```


  1. Invite the successor if they are not yet a member β€” Team members

  2. Ensure they accept and can open Team β†’ Settings

  3. Walk through billing and subscription if they pay the invoice

  4. Document active pursuits and integrations externally if needed

  5. Open Transfer ownership; select the successor; Save changes

  6. New owner verifies Delete team / Transfer menu items appear for them only

  7. Optional: previous owner asks to be demoted to Collaborator if admin access is no longer needed


Permissions summary

Action

Who

See Transfer ownership in navigation

Team owner (when eligible candidates exist)

Open transfer page

Authorized team members (policy-gated)

Submit transfer

Current owner only

Administrators who are not owners cannot transfer or delete.


Edge cases

Scenario

Behavior

Solo team (only you)

No eligible members β€” invite someone first

Successor leaves before transfer

They disappear from picker β€” choose another member

Transfer during active pursuits

No pursuit interruption

You are owner and only administrator

You remain admin after transfer unless roles changed separately

New owner is Collaborator only

Ownership still transfers; consider promoting them to Administrator first


What you cannot do

  • Transfer to an email not yet on the team

  • Transfer to an external user without invitation

  • Undo transfer yourself after success (new owner must transfer back)

  • Split ownership between two people

  • Transfer only billing while keeping delete rights β€” owner is a single role


Best practices

  • Confirm the new owner understands billing and subscription responsibilities

  • Transfer before deleting your personal account if you are the sole owner

  • Invite and onboard the successor before transferring so they can manage settings immediately

  • Announce the change to the team so colleagues know whom to contact for billing

  • Export critical pursuit archives if your organization's policy requires retention after you leave


FAQ

Can I transfer to someone outside the team?

No. The new owner must already be a team member with an accepted invitation or membership.

Do I lose access after transfer?

No. You remain a member with your existing roles β€” you only lose owner-specific actions.

What if I am the only member?

The page shows No eligible members. Invite at least one colleague from Team β†’ Users, then return.

Can the new owner remove me?

Yes, if they have member-management permission β€” same as any administrator.

Does transfer change company profile or VAT?

No. Legal settings stay on the team record.

Can I transfer back?

Only if the new owner transfers ownership to you.


Troubleshooting

Symptom

Likely cause

Action

Menu item missing

Not owner, or no other members

Confirm ownership; invite members

No eligible members

Solo team

Team β†’ Users β†’ Add member

Transfer fails

Server or permission error

Retry; contact support if persistent

Successor not in list

Not accepted invite yet

Ask them to accept invitation

Still see delete after transfer

Cache or wrong account

Refresh; confirm you are not owner on Team entity


  • Delete team

  • Team members

  • Accept invitation

  • Team overview

  • Team entity

  • Create team